7-Day Money-Back Guarantee

1. 7-Day Money-Back Guarantee

We stand behind CandiRank. If you're not satisfied with your purchase for any reason, contact us within 7 days of your purchase and we'll issue a full refund. No questions asked. This applies to:

• Unused screening credits remaining in your account.
• Partially used credit packages (up to 7 days from purchase).
• Accidental purchases or change of mind.

2. How to Request a Refund

Simply email us at [email protected] within 7 days of your purchase with your account email and order details. We'll process your refund within 3-5 business days.

3. Evaluate Before You Buy

Every new account receives 10 free resume credits on signup — no credit card required. Use these free credits to evaluate whether CandiRank meets your needs before making any purchase. The 7-day guarantee is your additional safety net.

4. Credits Never Expire

Your purchased credits never expire. There are no monthly fees, no subscription lock-ins, and no time pressure. Credits remain in your account until you use them.

5. Exceptions

Refund requests made after 7 days from the purchase date will be reviewed on a case-by-case basis. Chargebacks initiated without contacting us first may result in account suspension, though we will always attempt to resolve your issue before disputing.

6. Contact Us

For billing questions or refund requests, email us at [email protected]. We respond within 1–2 business days.